I had just arrived in this country and was working at Home Depot. A very good friend of mine was working at a similar agency to CSS, and she suggested that I apply for a job there. I said that I didn't think I could do this kind of work but she said “you are very loving and kind, you will do a good job and love it.” Seventeen years later I am still doing this kind of work! You have to be passionate and patient to do this kind of work. I have a passion for it, I love being an advocate for the people I support. Though I have to be professional, the people I support are like my kids.